Frequently Asked Questions
Browse common questions and quick answers for customers and professionals.
01 What is Probuz?
Probuz is a marketplace that connects customers with verified local professionals for home and lifestyle services.
02 How do I book a service?
Browse services, compare professionals, and send a request. You can chat directly to confirm details and schedule the job.
03 Are professionals verified?
Yes. We run verification checks and also rely on ratings and reviews to maintain quality standards.
04 Is pricing transparent?
We aim to keep pricing clear and upfront. You can review costs and scope with the professional before confirming.
05 How fast will I get a response?
Most requests receive a response quickly, but timing depends on professional availability and location.
06 Can I reschedule or cancel?
You can coordinate changes directly with the professional. Policies may vary depending on the service.
07 How do payments work?
Payments are typically arranged directly with the professional. If a platform payment option is available, it will be clearly shown.
08 How do I join as a professional?
Create your profile, submit verification details, and start receiving customer requests once approved.
09 Where can I get help?
Visit the Help Center for guides and support, or reach out through the Contact page.
10 How is my data used?
We follow clear privacy practices. Please review the Privacy Policy for full details.